Privacy policy

Solo Travellers Club Privacy Policy

Welcome to Solo Travellers Club ("we", "our", "us"). We are committed to safeguarding your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, share, and protect your information when you interact with our platform. If you have any questions or concerns regarding your personal data, please contact us at support@solotravellers.club.

1. Information We Collect

We collect and process various types of information to enhance your experience within the Solo Travellers Club community. The data we collect may include:

  • Name or Username: Provided when you register or update your account.
  • Email Address: Used for account management, notifications, and communication.
  • IP Address: Automatically captured for security purposes and to ensure the proper functioning of the platform.
  • Profile Information: Any additional details you choose to share, such as your travel preferences, biography, or interests.

When We Collect This Data:

  • During account registration and profile updates.
  • When you fill out forms, such as the contact form.
  • As you browse and interact with our site (see our Cookie Policy for more details).

We may also collect non-personal information, such as your browser type, device details, and interaction data, to improve the functionality of the platform and for analytics purposes.

2. How We Use Your Information

We use your personal information to provide and improve our services. Specifically, we use your data in the following ways:

  • Account Setup: To create and manage your membership, allowing you to fully participate in the community.
  • Communication: To notify you of relevant activity on the platform or send important updates, such as newsletters and announcements. You can modify your communication preferences in your profile settings.
  • Security: Your IP address is recorded to enhance site security and prevent fraudulent or malicious activity. This information is never publicly visible.
  • Analytics: We may use aggregated non-personal information to analyze trends, manage the platform, and improve the user experience.

We will only process your personal data for the purposes outlined in this policy and as permitted by applicable law, including the General Data Protection Regulation (GDPR).

3. Data Security Measures

We take the security of your data very seriously. To protect your personal information from unauthorized access, disclosure, alteration, or destruction, we implement a range of technical and organizational measures, including:

  • Encryption: Ensuring your data is encrypted during transmission and storage where appropriate.
  • Access Control: Restricting access to personal data to only those employees, contractors, or service providers who need access to perform their duties.
  • Monitoring: Regularly monitoring our systems for vulnerabilities and ensuring compliance with data protection standards.

4. Cookie Policy

Cookies are small data files stored on your device that help us enhance your user experience. We use cookies to provide essential site functionalities, improve site performance, and collect usage analytics. Our cookies fall into the following categories:

  • Essential Cookies: Required for logging in and maintaining your session.
  • Preference Cookies: To remember your preferences, such as language settings or display preferences.
  • Analytics Cookies: To gather anonymous usage statistics that help us improve our platform.

For more details, please refer to our Cookie Policy.

5. Sharing Your Data

We do not share your personal data with third parties except in the following cases:

  • Service Providers: We may share your data with trusted service providers who help us operate the platform or provide services, such as email communication or data analytics. These third parties are bound by confidentiality agreements and may not use your data for any purpose other than providing services to us.
  • Legal Requirements: We may disclose your personal data if required by law or to protect our rights, comply with a legal obligation, or enforce our terms and policies.

We will never sell, rent, or lease your personal information to third parties for marketing purposes.

6. Your Rights Regarding Your Data

As a user of our platform, you have specific rights regarding your personal data, which include:

  • Right to Access: You can request access to the personal data we hold about you.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
  • Right to Erasure ("Right to be Forgotten"): You can request the deletion of your personal data under certain circumstances, such as if it is no longer necessary for the purposes it was collected.
  • Right to Restrict Processing: You can request that we limit the processing of your personal data in certain situations.
  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used format, and to transfer it to another controller.
  • Right to Object: You may object to the processing of your personal data for certain purposes, such as direct marketing.

To exercise these rights, please contact us at support@solotravellers.club. We will respond to your request in accordance with applicable data protection laws.

7. Your Consent and Acceptance

By using our website, you consent to the collection and use of your personal data as described in this Privacy Policy. When registering for an account, we will explicitly ask for your consent to process your data in line with this policy. If you do not agree with this Privacy Policy, we ask that you refrain from using the platform.

8. Updates to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time to reflect changes in the law or our data practices. If we make significant changes to this policy, we will notify you by email or through a prominent notice on the website. Your continued use of the platform after such changes signifies your acceptance of the revised policy.

9. Third-Party Services and CAPTCHA

To protect our platform from abuse and spam, Solo Travellers Club uses hCaptcha. When interacting with hCaptcha, your use is governed by its own Privacy Policy and Terms of Service. Solo Travellers Club has no control over the data collected by hCaptcha.

10. International Data Transfers

If you are located outside of Australia, please note that your data will be transferred to and processed in Australia. By using the platform, you consent to the transfer of your data outside of your jurisdiction. We ensure that your data is protected by appropriate safeguards, as required by applicable laws.

11. Contact Us

If you have any questions about this Privacy Policy, or if you would like to exercise your rights regarding your personal data, please contact us at:

CAPTCHA privacy policy

This site is protected by hCaptcha and its privacy policy and terms of service apply.

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